Organizational Effectiveness

Competitive advantages are sometimes hidden deep within your organization. Uncovering what you do best – and capitalizing on it – can be the most efficient path to outcompeting. Our Capabilities Finder™ is a set of integrated activities that allows us to discover areas in which you excel and gaps that you need to address.

We assess your capabilities by looking at internal efficiency performance and customer results and combine the two to determine your competitive advantages and addressable gaps.

“You can’t manage what you can’t measure.” While William E. Deming made that statement in the context of operational improvements, the same concept applies to your corporate intent and strategies. KOMAND assists clients in translating their strategic initiatives and objectives to measurable performance indicators and metrics that cover all facets of the organization – financial, customer, operational, and human and organizational capital.

We work within the client’s particular organizational structure to ensure that the corporate-level key performance indicators cascade down to individual employee goals and objectives. This cascading instills a sense of purpose for all employees, leading to improved corporate performance in the long run.

As a senior executive, you have undoubtedly appreciated the large amount of indirect support costs – commonly referred to as overhead – that is incurred to produce or deliver the products or services offered by your organization. Through Activity Based Costing/Management (ABC/M), you are not only empowered to monitor true costs but you also reduce or eliminate activities that increase costs but add no value in terms of product or service betterment and client satisfaction.

ABC/M is a strategic accounting framework that allows you to determine what portion of overhead should be attributed, or assigned, to each of the products or services offered. By knowing the true cost of product or service delivery, your organization will be equipped to make superior decisions quickly in areas such as product/service pricing, capacity utilization and customer profitability. In fact, companies that have successfully implemented an ABC/M framework within their organization have enjoyed benefits of 10 to 20 times their initial investment in the ABC/M system.

We help you achieve optimal results through ABC/M by mapping critical activities, identifying the root causes and effects linking activities and costs, and introducing practical activity cost drivers that can be easily monitored on a regular basis.

From Concept to Reality

KOMAND was mandated to provide a prospective overview of the soon-to-be built research centre.

KOMAND first assisted the ResearchCentreCo team in identifying their strategic initiatives and subsequent service offerings.

KOMAND developed a strategic business case that included the operational and financial projections of the centre over a 10 year period.

KOMAND continues to work with ResearchCentreCo to this date, providing ongoing advice to the management team on important financial, strategic and operational decisions required during the critical start-up phase.